Privacy Policy
Last updated: Dec 16, 2025 2:57 PM
We value your privacy very highly. Please read this Privacy Policy carefully before using the website (the “Website”) operated by Elem Discovery LLC (dba Elemental Discovery), a Limited Liability Company formed in New York, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
This Privacy Policy does not apply to data that is uploaded or provided to us to be uploaded (“Client Data”) to our software. Client Data is controlled by the client and subject to separate service agreements.
What information we collect and store
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information - Name
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
How we use this information
- Booking and managing calendar appointments
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Processing payments
What happens if we don't have the information
- Our use of your data for booking and managing calendar appointments will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for processing payments will not be possible.
Identifying information - Billing address
Specific piece of information
Legal basis for processing this information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- The user has provided consent to the processing of their information
How we use this information
- Enforcing our Terms of Service
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Processing payments
What happens if we don't have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for processing payments will not be possible.
Identifying information - Phone number
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
How we use this information
- Booking and managing calendar appointments
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Processing payments
What happens if we don't have the information
- Our use of your data for booking and managing calendar appointments will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for processing payments will not be possible.
Identifying information - IP address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
- Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party
How we use this information
- Enforcing our Terms of Service
- Performing services
- Undertaking activities to verify or maintain the quality or safety of our services or devices
What happens if we don't have the information
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible.
Identifying information - Email address
Specific piece of information
Legal basis for processing this information
- The user has provided consent to the processing of their information
- Processing is necessary to perform a contract with the user
- Processing is necessary in order to take steps that the user has requested prior to entering into a contract
How we use this information
- Booking and managing calendar appointments
- Enforcing our Terms of Service
- Marketing and advertising
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Processing payments
What happens if we don't have the information
- Our use of your data for booking and managing calendar appointments will not be possible;
- Our use of your data for enforcing our Terms of Service will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for providing customer service will not be possible;
- Our use of your data for resolving disputes will not be possible;
- Our use of your data for responding to consumer messages will not be possible;
- Our use of your data for processing payments will not be possible.
With whom we share your personal information
We share the following personal information with the following categories of third parties:
Identifying information - Name
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Calendar booking vendors
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Hosting providers
- Financial transactions processors
Identifying information - Billing address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Customer management systems
- Hosting providers
- Financial transactions processors
Identifying information - Phone number
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Calendar booking vendors
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Hosting providers
- Financial transactions processors
Identifying information - IP address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Hosting providers
Identifying information - Email address
Specific piece of personal information shared
Categories of third parties with whom personal information is/was shared
- Calendar booking vendors
- Content management systems
- Customer management systems
- Data linking platforms
- Email marketing vendors
- Email service providers
- Hosting providers
- Financial transactions processors
Sale of your information
We do not sell your personal information.
Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. We use cookies for the following purposes:
Essential cookies
- User authentication
Functional non-tracking cookies
- Website appearance
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Information retention
We retain all of the information that we collect until we no longer need the information to contact you.
Direct marketing
We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Please see the “Your rights” section below for more information regarding exercising your privacy rights related to direct marketing.
Your rights
All visitors or users of this Website have the following rights with regard to their personal information:
- The right to access the personal information that we hold about you.
- The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.
- The right to ask us to transmit your personal information that we have collected on you to another provider, where technically feasible.
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your personal information.
- The right to request that we restrict the processing of your personal information.
- The right to request that we delete some or all of the personal information that we have collected about you.
- The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
- The right to opt out of the use of your personal information for purposes of direct marketing.
- The right to opt out of sales of your personal information.
- The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
- The right to opt out of the use of your personal information for automated decision making purposes.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
privacy@elemdiscovery.com
https://www.elemdiscovery.com/contact
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Location of data processing
All data processing activities undertaken by us take place in the United States.
Do Not Track
Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.
Transferring data
We may transfer your personal information for processing to the United States. This means that your information may be processed outside of your country of residence and it may be accessible to law enforcement and national security authorities of that country and jurisdiction. Please note that we use standard contractual clauses, additional safeguards, and adequacy decisions to transfer data.
Questions
If you have any questions about this Privacy Policy, please contact us at privacy@elemdiscovery.com.
Changes to Privacy Policy
We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.